Returns & Refunds Policy
At Gayufashion, customer satisfaction is important to us. Please read our policy carefully before making a purchase.
1. Unboxing Video is a Must
You must record a full unboxing video while opening your package. This video is required for any return or exchange requests.
2. When Can You Request an Exchange or Replacement?
We accept exchange or replacement requests only if:
The item is damaged
You received the wrong product
There is a manufacturing defect
Note: Items must be unused, unwashed, and returned with all original tags.
3. Time Frame to Raise a Request
You must contact us within 24 hours of receiving the order to report any issue. Requests after this period may not be accepted.
4. Replacement Delivery
we will deliver a replacement product within 7days
5. No Return, No Refund
Please note:
We follow a No Return, No Refund Policy.
All sales are final, and we do not offer refunds or accept returns for any reason other than the valid issues mentioned above.